211 Community Directory

PA 211

FAQs

What is 211?

211 is the most comprehensive source of locally curated social services information in the US. 211 allows all residents of Pennsylvania to have access to customized health, housing and human services information in one place 24 hours a day, 7 days a week. 211 is a one-stop resource to find information about community services; no more guessing or unnecessary calls. Language services are available in more than 170 languages and dialects. Every hour of every day, someone searches for services, from substance abuse treatment to care for a child or an aging parent. 211’s specially trained Call Specialists can assist by answering your questions and connecting you to thousands of health and human services programs in your community.

What Types of Assistance can PA 211 Provide?

Basic Human Needs Resources: food banks and supplemental food and nutrition programs, shelters, rent and utility payment assistance
Physical and Mental Health and Substance Abuse Resources: health care, vaccination and health epidemic information, crisis intervention services, support groups, counseling, a confidential path out of physical and/or emotional domestic abuse, addiction prevention and rehabilitation programs
Employment Support: financial assistance, job training, education programs
Support for Older Adults and Persons with Disabilities: home-delivered meals, transportation, health care
Services for Veterans
Reentry Help for Ex-Offenders
Youth and Child Care Programs: after school programs, summer camps, mentoring, protection services
Emergency information and disaster relief